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Resident Aquatics Survey Results
For Centre Region Parks & Recreation Authority, State College, PA 16801
Conducted July 2000; Results Presented 19 Dec 00
by Dr. Alan Graefe and Lai-hsin Lai
PSU School of Hotel, Restaurant and Recreation Management

This survey is a component of the Centre Region Aquatics Feasibility Study, with funding assistance provided by five participating Centre Region COG municipalities, the Commonwealth of PA. Keystone Fund, and the State College Area Family YMCA.

Notes: "General Households" were randomly selected from un-named address labels provided by each municipality. Detailed results by municipality for each question will also be developed. 
235 survey forms contained a total of 237 comments from respondents.

Click here to view the comments added by respondents.

This document does not contain an analysis of the results.

Centre Region Aquatics Survey Sampling Report:

Sample

Surveys Mailed

Surveys Delivered Surveys Returned Response Rate
General Households

1920

1759 647 37%
Season Passholders 320 317 208 66%
Municipal Officials

44

44 14 32%
Total

2284

2120 869 41%

"General Household" Survey Response by Municipality

 

Surveys Mailed

Surveys Deliverable Surveys Returned Response Rate
State College Borough

364

331 83 25%
College Township

364

362 139 38%
Ferguson Township

392

341 130 38%
Harris Township

372

369 165 45%
Patton Township

392

356 105 30%
Not Indicated

-

- 25 -
Total

1920

1759 647 37%

Survey Results

1. How important to your household are the municipal aquatics programs & facilities offered by CRPR? (Check one)

647 General Households

208 Season Passholders  
22% 75% Very Important
32% 24% Somewhat Important
46% 1% Not Important


2. In 1999, how often did members of your household visit a Centre Region public pool (i.e., Welch or Park Forest Pool) during the summer months? (Check one)

647 General Households

208 Season Passholders  
63% 4% None
13% 4% Once or twice a SUMMER
9% 6% Once or twice a MONTH
5% 19% About weekly
9% 55% Several times a week
2% 12% Daily

3. In all of 1999, members of my household attended aquatics programs/facilities operated by the following:
(Check all that apply):

647 General Households

208 Season Passholders  
24% 71% Welch Community Pool
12% 52% Park Forest Community Pool
20% 28% Penn State University
18% 43% SC High School Natatorium
4% 4% YMCA-sponsored programs
2% 1% Other
16% 18% Private Clubs/pools
49% 5% None of these

4a. In your opinion, how does your household's overall experience at the Centre Region public pools compare to other pools available in the area? (Check one response that best represents your opinion)

647 General Households

208 Season Passholders  
1% 0% Much Worse
6% 7% Worse
21% 34% About the Same
9% 15% Better
3% 16% Much Better
60% 28% Don't Know

4b. In your opinion, how do you feel about the admission/program fees charged by CRPR for use of public pools?
(Check one response that best represents your opinion)

648 General Households

208 Season Passholders  
0% 0% Far too low
1% 1% Too low
37% 81% About right
11% 16% Too high
1% 1% Far too high
50% 1% Don't Know


5. During the summer months, which public pool in the community do members of your household normally use?
(Check all that apply)

648 General Households

208 Season Passholders  
28% 69% Welch Pool
10% 46% Park Forest Pool
2% 3% SCAHS Natatorium
16% 4% PSU pools
1% 1% Other
54% 1% None

6. Which of the following improvements would you like to see at either the Welch Pool or the Park Forest Pool? (Check all that apply)

648 General Households

208 Season Passholders  
20% 32% Spray feature/water playground
31% 32% Pavilions/picnic areas (Welch Pool)
16% 16% Wave pool
17% 29% Waterslide (at Park Forest Pool)
21% 39% Expanded hours of operation
28% 42% Deck chairs
18% 30% Full-service food concession
12% 10% Lockers
40% 40% Shade (Welch Pool)
10% 30% Other
23% 4% No Improvement is necessary

7. Currently CRPR's program registration occurs via the phone, mail, or in person at the CRPR office. What would be your preference for improving the CRPR registration process for aquatics? (Check one)

648 General Households

208 Season Passholders  
26% 31% Offer more classes to reduce waitlists
28% 35% Offer registration via the Internet
1% 3% Other
45% 41% No improvement is necessary

8. Instead of building another outdoor pool, it has been suggested that the construction of a water playground or family water park in the region may be warranted. Do you think that this type of facility would best be developed & operated by: (Check one)

648 General Households

208 Season Passholders  
30% 22% Private Enterprise
20% 34% CRPR
45% 41% Not sure
1% 1% Other
3% 2% Do not favor this (write in response)

9. What factors if any keep members of your household from using the public outdoor pools? (Check all that apply)

648 General Households

208 Season Passholders  
7% 1% Distance -- too far from my home
33% 37% Pools too crowded
9% 6% Fees
4% 1% Do not know locations
10% 22% Times of operation
2% 1% No transportation
26% 2% Lack of interest
30% 21% Lack of time
15% 31% None
4% 5% Pools do not offer the preferred facilities
17% 16% Other

10. The following questions ask how much you would pay for GENERAL SWIMMING (based on daily admission, i.e. per person, per visit) for various options. Specifically, what is the MAXIMUM you would pay for each enhancement of the recreation opportunity or facility rather than not visit the pool? In addition, we would like to know what you would recommend as the APPROPRIATE price to charge. Finally, please complete the questions for every option listed and also rank your PREFERENCE (Do not use a number twice. Use 1 for first choice, 2 for second choice, etc.).

Preference Rank
648 General Households

Preference Rank
208 Season Passholders

Option 1

1st: 25%
2nd: 16%
3rd: 21%
4th: 24%
5th: 14%
1st: 28%
2nd: 14%
3rd: 13%
4th: 24%
5th: 20%
Continuing the improvement of current pool amenities such as adding shade areas, pavilions/picnic areas, etc.
(This may enhance the quality of experience but would not help reduce crowding at the two outdoor pools during the summer nor offset the shortage of indoor facilities during the school year)
$3.44 $3.15 What is the MAXIMUM you would pay for general swimming at this pool
(based on daily entrance fee, per person, per visit)?
$2.89 $2.78 What is the APPROPRIATE price?

Preference Rank
648 General Households

Preference Rank
208 Season Passholders

Option 2
1st: 14%
2nd: 19%
3rd: 23%
4th: 24%
5th: 20%
1st: 13%
2nd: 17%
3rd:  26%
4th: 22%
5th: 22%
Improving current pool facilities with new options such as waterslide (at Park Forest Pool), water playground, wave pool, etc.
(This may enhance the quality of experience but would not reduce crowding at the two outdoor pools during the summer nor offset the shortage of indoor facilities during the school year)
$4.02 $3.63 What is the MAXIMUM you would pay for general swimming at this pool
(based on daily entrance fee, per person, per visit)?
$3.42 $3.22 What is the APPROPRIATE price?

Preference Rank
648 General Households

Preference Rank
208 Season Passholders

Option 3
1st: 3%
2nd: 16%
3rd: 23%
4th: 19%
5th: 39%
1st:  7%
2nd: 19%
3rd: 25%
4th: 16%
5th: 33%
Putting an air-supported structure over Park Forest Community Swimming Pool
(This solution would provide an indoor facility for the winter but would not help reduce crowding at the two outdoor pools during the summer)
$3.75  $3.49 What is the MAXIMUM you would pay for general swimming at this pool (based on daily entrance fee, per person, per visit)?
$3.24 $3.12 What is the APPROPRIATE price?

Preference Rank
648 General Households

Preference Rank
208 Season Passholders

Option 4
1st: 9%
2nd:36%
3rd: 22%
4th: 19%
5th: 14%
1st:  7%
2nd: 35%
3rd: 22%
4th: 25%
5th: 11%
Build a third public outdoor pool
(This would increase swimming opportunities in the summer but not offset the shortage of indoor facilities during the school year)
$3.78 $3.54 What is the MAXIMUM you would pay for general swimming at this pool (based on daily entrance fee, per person, per visit)?
$3.24 $3.17 What is the APPROPRIATE price?

Preference Rank
648 General Households

Preference Rank
208 Season Passholders

Option 5
1st: 58%
2nd: 15%
3rd: 9%
4th: 9%
5th: 9%
1st: 51%
2nd: 21%
3rd: 12%
4th:  8%
5th: 8%
Build a new community indoor/outdoor pool
(This would create a year-round recreation opportunity, help with the crowding, reduce the program waiting lists, etc.)
$4.16 $3.87 What is the MAXIMUM you would pay for general swimming at this pool (based on daily entrance fee, per person, per visit)?
$3.65 $3.47 What is the APPROPRIATE price?

Note: Preference rankings did not differ significantly between season pass holders and general households.

Click here to view the comments added by respondents.

The CRPR Authority is a publicly-funded, municipal agency serving 5 municipalities since 1966. The Authority also maintains 501c3 status.
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The Centre Region Parks & Recreation Authority
2643 Gateway Drive #1, State College, PA. USA 16801   (814)231-3071   Fax 814.235.7832